We're here to help make your stay unforgettable
1247 Heritage Lane
Victoria, BC V8W 2Y5
Canada
Front Desk: 24/7
Reservations: 8am - 10pm daily
Concierge: 7am - 11pm daily
Whether it's a room with a view, dietary requirements, or accessibility needs - just let us know. We've been doing this for years and honestly, nothing surprises us anymore!
Fill out the form below and we'll get back to you pretty quick - usually within a few hours during business hours.
Victoria's got tons to offer and we're right in the heart of it all
6.5 km away
Seriously stunning gardens that'll take your breath away. Best visited in spring or summer when everything's blooming.
2.1 km away
The heart of downtown Victoria - perfect for evening strolls, street performers, and grabbing a bite with waterfront views.
1.8 km away
Historic Victorian mansion that's basically our neighbor. Great for history buffs and the views from the tower are worth the climb.
3.2 km away
Massive urban park with gardens, peacocks, and ocean views. Great for morning jogs or lazy afternoon picnics.
Our concierge team can hook you up with tickets, reservations, and insider tips on the best spots to check out.
Call ConciergeLook, we get it - contacting hotels can sometimes feel like you're talking to robots. Not here though. Our team's been with us for years and they genuinely care about making your stay awesome.
Got a weird request? We've probably handled weirder. Need help planning something special? That's literally what we love doing. Arriving at 2am? No worries, we're up anyway.
Whether you're shooting us an email, giving us a ring, or filling out that form up there - you'll hear back from an actual human who knows what they're talking about.